What our Customers Say
“People will forget what you said, people will forget what you did, but people will never forget how you made them feel.”
At Hudsons, we pride ourselves on the first class service we provide to our customers. Their reviews are the ones we listen to as a barometer of how we are doing.
Our quest for never ending improvement continues each day, so if there is something you think we can do better please let us know.
Below are some of the reviews kindly sent in by our customers, past and present.
It is my pleasure to recommend Hudsons as a lettings agent for any individual or company searching for the ideal location in the West End for their business situation. As a member of the Finance Committee for a church in Marylebone it was imperative for me to find new tenants for our investment property following the vacation of a long term tenant
I was happy to use Hudson’s as I have lived in the area for many years and so got to know the area and the companies I would wish to do business with and Hudson’s was one of those companies. As they are a local company, and have been here a long time, they know the area and its specific details, it’s history along with its future and character. When you’re looking to sell a property there are so many factors to take into account and Hudson’s did tick all the boxes as far as I was concerned. So I sat back and let them do all the promotion and selling and my flat sold quickly. I have no hesitation in recommending Hudson’s to potential buyers and sellers.
Unlike any other, Margaret has been professional, transparent, and realistic, in helping me to find and buy a property. She was pivotal in the on-going transaction between me (the buyer), my solicitor and the vendor and his solicitor towards the purchase of the property. As a mediator between buyer and vendor and their solicitors, she was never intrusive but always kept everyone engaged, professionally, a very distinctive feature as most other estate agents tend to be pushy and down right rude! It is people like her who will always shine in your business given most things now can be retrieved from the internet; she has something extra to offer in ways I have described above that an internet website can never do. This survey does not accurately explain the excellent service provided by Hudson’s Margaret Connerty.
In the buying, selling and letting of property in London: Covent Garden and Fitzrovia particularly, none can compare to the personal attention of Hudsons. In well over a decade, the wise guidance, knowledge and accessibility of it's founder Jonathan Hudson has been to me a constant. His loyal staff are polite and prompt in response, with Hannah Copues and Sandrine Locatelli impressively informed and helpful with regard to maintenance and lettings; keeping me in the loop at all times. In other words they inspire trust. A vital ingredient if one is unable to be on hand. As with Sherlock Holmes, Hudsons are always on the case.
We recently put a bid in on a property but were unfortunately unsuccessful, nevertheless I just wanted to write a big thank you to Margaret and to let the Principal of the Company know how great she was. Throughout the process she bent over backwards to help us, opening the property at various times and was always very knowledgeable and very helpful. She even stayed late one night beyond her finishing time at the property so we could get some measurements done. I was really impressed with her work, and when the time does come for me to buy a property, will have no hesitation in approaching Hudson's first as a result of her efforts. I am really very grateful for all her help.
I take the opportunity of this email just to let you know that Sandrine Locatelli is a great value employee in your agency. She helped me to find my first flat very quickly - and she was absolutely amazing during the last three weeks, in an emergency situation. I complain when I m not happy (French origins) - but I think it's also important to emphasize people's qualities when they're efficient. Great service is high value and she offered me great service, in complicated conditions.