We started back in 2002 recruiting and retaining some of the best residential talent in the marketplace which creates an experienced and settled team. So whether you have never dealt with us or did so one, five or 14 years ago, many of the same professionals will be here to assist you. We have over 60 years combined central London experience, so whether it is a bull or bear market, we have the skills, knowledge and experience to operate at the highest level, no matter what the economy throws at us.
Getting the best price for your home is all important but having seen the problems incorrect pricing alone can cause, we always value to maximise your property’s impact to market but never just to flatter you to win your business. We value on recent comparable evidence of property that has either let or sold in the immediate area as well as utilising our in-depth local knowledge of who is looking in the market place and their budget to spend. We tailor our service to the needs of each property and you the owner.
We relish the opportunity to change people’s perception of estate agency. Our company mission is to provide honest, professional advice in a friendly business environment. We constantly review and listen to feedback and make changes to improve our service. All of the Hudsons team are either qualified or studying for property specific diplomas or qualifications which enables us to understand changes in legislation and offer relevant advice to our customers.
We like to stand out in the crowd which is why we have a strong brand and innovative marketing which attracts interest and helps us stay one step ahead of our competition. Our Hudsons wall, which is located on the corner of Rathbone Place and Charlotte Street enables us to interact with our local audience and showcase the properties we represent.
We have spent the last four years fostering partnerships and lead generation from Asia through various visits to the main areas of interest in the Central London property market including Shanghai, Kuala Lumpur, Singapore and Hong Kong. This valuable source of buyers helps us compete on par with some of the international firms whilst keeping our personal and individual service to you.
Our ground and first floor offices are located at 24 Charlotte Street, the focal point of the west end area in the bustling, effervescent area of Fitzrovia, as well as the other areas of our expertise Bloomsbury, Marylebone, Soho and Covent Garden. Our location, surrounded by Michelin starred restaurants, boutique hotels and cafe culture, provides us with a key advantage to showcase some of the West End’s best properties. Inside you can utilise our discreet meeting rooms to discuss all your property needs in a private but comfortable setting.
Our website hudsonsproperty.com is easy to use and full of detail about our service, our history, our team and of course a wide range of some of the best properties available in central London, attracting over 5,000 visitors a month. We also embrace social media as this has proven to be a key change in how people interact around property. Our video and written blogs help Hudsons to inform the public about market conditions, showcasing property and providing tips and tricks to help you in the property market. As a company we embrace technology and are always looking at changing customer patterns to make sure we stay ahead of our competitors.
When it comes to reading, nothing interests people more than property and Hudsons have forged great relationships with the various property reporters and are often quoted within property features in the Evening Standard as well as the Financial Times and The Times. We also write regularly for the Diary of an Estate Agent column in the Evening Standard, sharing our experiences of the central London property market. Our Mnanaging Director, Jonathan Hudsons sits on the board for the NAEA (National Association of Estate Agents) , which often allows him to comment on breaking property news stories from a Central London perspective either on BBC or ITV news, radio or in print. This helps promote Hudsons as the “go to” agent for the West End of London.
We know that by asking the right questions and listening carefully to the answers we can understand you and your needs more effectively. This helps us maximise your time and stops us clogging up your inbox with information that is not tailored to your individual needs. We have invested heavily in a new contact management system to help us prioritise you and your needs. We never pretend to know it all either and we are quick to change anything that does not work or where our high standards have not been met. We are quick to hold our hands up when this does occasionally happen and this is appreciated by our customers and we will do all we can to right any wrong. We check on how we are doing at different touch points along your journey with us, whether you have been on the market for two weeks, just registered to buy or rent, sold or have been renting with us for six months, you will get a call from us to ask how we are doing and how we can make it better. It offers us the opportunity to put anything right that is wrong or to offer recognition internally to the team member for a job well done, which only helps improve the staff morale and motivates us to continue the great work.
Our aim is to provide any customer or potential customer with more than they were expecting and all advice is given with a smile with nothing being too much trouble, after all you have entrusted us to help you and without you we do not have a business. With you, we have proven to have a highly successful business and our barometer is your feedback and our results. We will not be content unless you are entirely satisfied. A look at our Google reviews is testimony of this.
There is nothing worse than not knowing what is going on. Property transactions can be stressful if not handled correctly, especially if you are being kept in the dark by your agent. You will hear from us at least twice a week if not sooner. Whether you are selling, buying, leasing or renting it is much easier to plan ahead if you are kept informed.
The National Association of Estate Agents started back in 1962 and is the leading professional body for residential property professionals. It encourages high ethical standards of competitive practice and helps protect the public from fraud, misrepresentation and malpractice. We believe we should be held accountable for the way we transact our business as we firmly believe in no shortcuts to success. Our Managing Director, Jonathan Hudson, currently represents all of the agents in London by sitting on the board of the NAEA, which helps Hudsons stay at the forefront of innovation within the industry, upholding ethical standards and changes in legislation.
We are members of the Association of Residential Letting Agents which helps us stay ahead of the game and at the forefront of knowledge in changes to legislation which directly affects our landlords, tenants and our business. Knowledge is key in creating a service that works for our customers. ARLA also has a code of conduct which we are very happy to adhere to and all our staff are asked to complete training regarding the law and procedures in lettings, as part of their ongoing professional improvement.
Hudsons realise that many of our prospective clients are not always able to drop everything to conduct a viewing. That is why we open from 9.00 am - 6.00 pm Monday to Thursday and 9.00 am - 5.30 pm on Fridays. We are also available earlier in the mornings, later in the evenings and on Saturdays by appointment, to ensure no opportunity is missed to visit the properties we represent.